Built for gated communities

Every building
has two sides.

One keeps it running. One calls it home.Hey Neighbors connects both — in one operating system.

See it in action↓
Facility
Acknowledged · ETA 8 min
Resident
Lift A — stuck on 3rd

When one side acts, the other knows.

The product

Built for the people
who keep buildings running.

Facility teams have been running buildings on WhatsApp and spreadsheets. Hey Neighbors gives them a proper system — and makes the results visible to everyone who lives there.

For facility teams

The operational backbone. FM staff use Hey Neighbors to log, track, and complete every workflow their building depends on.

  • Patrol rounds & checkpoints
  • Staff attendance & roster
  • Maintenance tickets & AMC
  • Task assignment & tracking
  • Billing & collections
  • Visitor management
AI does the coordination
Routes tickets, escalates overdue items, and generates shift-end reports automatically.
For RWAs & residents

The resident side of the same system. Communities get real visibility into what's happening, without needing to chase anyone.

  • Real-time issue visibility
  • Community announcements
  • Visitor approvals & log
  • Maintenance schedule
  • Payment status & history
  • Direct staff communication
No chasing needed
Issues are tracked end-to-end. Residents see updates without having to ask.
How it works

One system doing
the work in between.

Operations flow from team to AI to residents in a single connected loop. No WhatsApp threads. No missed updates.

01
Facility team

Runs daily operations

Staff log patrols, complete maintenance rounds, handle tickets, record attendance — all from a mobile-first interface designed for how FM work actually happens.

  • Patrol & checkpoints
  • Maintenance tickets
  • Staff attendance
  • Visitor gate control
02
AI layer

Routes, escalates, and reports

AI reads the operational stream, routes new issues to the right person, escalates anything overdue, and generates reports so nothing falls through the cracks.

  • Smart ticket routing
  • Overdue escalation
  • Shift-end summaries
  • Pattern detection
03
RWA & residents

Get visibility and resolution

Committees and residents see issues, approvals, and maintenance updates without needing to chase anyone. The building runs — and they feel it.

  • Live issue status
  • Visitor approvals
  • Payment updates
  • Community notices
The depth

Every workflow,
deeply built.

Not a thin layer of notifications. Real operational workflows built from the ground up for how FM teams work.

Patrol
Scheduled rounds, checkpoint scans, and tamper-proof shift logs.
Attendance
Staff clock-ins, shift schedules, and real-time roster visibility.
Tickets
Issue logging, priority routing, SLA tracking, and resolution status.
AMC & Maintenance
Annual maintenance contracts, scheduled servicing, and vendor tracking.
Tasks
One-off and recurring task assignment with completion accountability.
Billing
Maintenance levy collection, payment reminders, and arrears management.
Visitor Management
Pre-approvals, gate check-ins, delivery logs, and resident notifications.
Resident Portal
Community board, issue submission, payment history, and facility status.
AI Coordination
Routing, escalation, report generation, and pattern surfacing — automatically.
All modules. One platform.
No bolt-on integrations. No context switching. Everything is connected by design.
AI coordinates across all of them
Try the product

One platform. Two portals.

Built for the people who run your building — and the companies behind them.

How an FM company manages multiple sites

fm.heyneighbors.in

Open in new window →

Both sandboxes use demo data. Nothing you do affects a real society.

Pricing

Simple, strategy-led pricing.

Start free. Upgrade when the value is obvious. AI is included — it's part of the system, not an add-on.

For FM companies
Free → ₹4,999/mo

Multi-society oversight. Free for 1 site, Professional for full portfolios.

For societies / RWAs
Free → ₹2,499/mo

One workspace. Free starter, paid plans for billing, AMC depth, and analytics.

See all plans
Onboarding

Your community
gets its own home.

Every workspace on Hey Neighbors gets a private, named URL. Once you set it up, your FM team and residents go directly there — no shared portals, no confusion.

1
Choose your plan
Community or FM team
2
Create your workspace
Name your building or company
3
Claim your URL
yourbuilding.heyneighbors.in
4
Invite your team
FM staff, committee, residents
https://linsvilla.heyneighbors.in
LV
Lins Villa
220 flats · Whitefield, Bengaluru
4/4 ✓
Patrols today
1
Open tickets
14
Staff on duty
3
Visitors
Our values

A product you can
actually trust.

In a space full of ad-monetized platforms and opaque data practices, Hey Neighbors is straightforward: you pay, we build, your data stays yours.

No ads. Ever.
Hey Neighbors is a product you pay for. We don't monetize your community's data through advertising, and we never will.
Your data, your control.
Patrol logs, attendance records, billing data — all stored in your isolated workspace. No data is shared between communities.
Operationally reliable.
FM teams depend on this system daily. We design for uptime, fast response, and graceful fallbacks — not demo-day reliability.
Privacy by default.
Resident data is not used for profiling. AI runs on operational context — not personal behavior. Privacy is built into the architecture.
No sign-up required to try

Ready to see it
working?

Walk through a real FM workspace or the resident side — no setup, no sales call. Then talk to us if you want to discuss your building specifically.

Explore the sandbox→
No credit card requiredGST invoices supportedSetup in under 10 minutes